Privacy Policy
 
1- Legal Standards and Definitions :
The General Data Protection Regulation (GDPR) is a European regulatory text that governs the equal processing of data throughout the European Union (EU). It came into force on May 25, 2018.
The GDPR is a continuation of the French Data Protection Act of 1978, amended by the Act of June 20, 2018, on the Protection of Personal Data, establishing rules on the collection and use of data in France. It was designed around three objectives:
• Strengthen the rights of individuals;
• Hold data processors accountable;
• Strengthen the credibility of regulation through enhanced cooperation between data protection authorities.
What is personal data? Personal data (or "personal data") is described by the French Data Protection Authority (CNIL) as "any information relating to an identified or identifiable natural person." There are two types of identification:
• direct identification (last name, first name, etc.)
• indirect identification (identifier, number, etc.).
 
2- Overview:
This Privacy Policy describes how the personal data of Internet users browsing our website www.swissco-industry.com, as well as any person using or benefiting from our services, is collected and processed.
This policy applies to all processing of personal data carried out through our website and therefore supplements the General Terms and Conditions of Sale available on this website.
Its purpose is to inform you about the collection and use of your personal data, as well as the options and rights available to you. It may be modified at any time to comply with regulatory, jurisprudential, editorial, or technical developments.
We are committed to respecting the following principles:
• Your personal data is used only for explicit, legitimate, and specific purposes related to the various services offered;
• Only personal data that is useful for these purposes is collected and processed.
 
3- Identity and contact details of the data controller:
The controller of the data collected on our website is Swissco Industry, registered with the Trade and Companies Register under number 453289 985 and whose registered office is located at 1025 Rue Henri Becquerel, 10 Parc du Club du Millenaire, 34036 Montpellier, France.
This controller is the controller within the meaning of the regulations relating to personal data, and in particular Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
 
4- Purpose of processing:
We collect data as part of your browsing on our website and the use of our services. Indeed, some personal data is required, in particular to allow us to contact you when you leave your contact details in the "Contact us" section. Without this information, we will be unable to respond to you.
The purpose of this processing is to communicate with you, including to respond to your questions and requests.
The legal basis for this data processing is to obtain the user's consent.
 
5- Circumstances of Data Collection:
Your personal data, as a visitor or user of our website, may be collected during exchanges and/or contact between you and the website manager or their team.
 
6- Data Collected:
We may collect Personally Identifiable Information: first name, last name, email address.
We will never request the disclosure of sensitive data as part of our processing. Therefore, we ask that you do not provide us with this type of information spontaneously.
 
7- Data Recipient
Your personal data may be processed by members of the Swissco Industry team. It will not be shared with other people without your consent.
Third parties with whom the data controller shares your personal data may not use it for purposes other than those specifically defined by the data controller. These limits are defined by law and contract.
In any event, the data controller makes every effort to ensure that the recipients of your personal data are subject to the data protection obligations.
 
Confidentiality and security in accordance with this Privacy Policy, applicable laws, and in particular the GDPR and the French Data Protection Act (Loi Informatique et Libertés) in its latest version in force.
Finally, you are informed that the data controller may share your personal data in order to comply with its legal obligations (for example, transmitting data to government agencies).
 
8- Transfer of data outside the European Union
The website manager may use a file storage and sharing service, as well as a rights management provider, whose servers or systems may be located in the European Union and outside the European Union.
These transfers are carried out in exchange for appropriate security and confidentiality guarantees, in accordance with applicable regulations (in particular standard contractual clauses, in accordance with the model clauses validated by the European Commission).
Information from cookies and other trackers may also be transferred outside the European Union for hosting and processing for advertising or audience measurement purposes.
 
9- Retention Period
We retain your personal information only for the period necessary to fulfill the purposes for which it was collected, while complying with applicable legal and accounting requirements.
The retention period may vary depending on the nature of the data and the purposes for which it is processed. We apply the principles of minimization and efficiency, and regularly reassess to ensure compliance with applicable laws and the recommendations of the CNIL (French Data Protection Authority).
Your data is therefore retained for distinct periods depending on its type, with a maximum duration of 5 years. Once it is no longer useful for its initial purposes, we delete or anonymize it.
Furthermore, we respect your right to control your personal data. At your request, we erase your information from our systems, unless there is a legal requirement or legitimate reason to do so.
This approach reflects our commitment to confidentiality, aimed at ensuring transparent and secure management of your personal data.
 
10- Data Security
We implement all necessary organizational and technical measures to guarantee the security, integrity, and confidentiality of the data we process. These measures aim to prevent any modification, alteration, deletion, or unauthorized access by third parties.
In the event of a breach of the security of your personal data, the data controller undertakes to inform you as soon as possible, in accordance with applicable legal and regulatory requirements.
However, it is not possible to completely eliminate the risk of misuse of data by third parties.
 
11- Your Rights:
You have several rights related to your personal data, including the right to refuse its collection, to access it, to rectify it, and to delete it according to the procedures presented below. You also have the right to file a complaint with the CNIL (French Data Protection Authority).
• Right of access: You can consult the personal information in our possession and request its disclosure. • Right to rectification: If your data is inaccurate or incomplete, you have the right to request its correction and rectification of any errors it may contain.
• Right to erasure: You may request the deletion or removal of the information we hold about you, particularly if it is used for marketing purposes, processed unlawfully, or is no longer necessary for the contract or a legal obligation.
• Right to withdraw consent: You are free to withdraw your consent at any time when it constitutes the legal basis for the processing of your personal data. Please note that this withdrawal does not affect the legitimacy of the processing carried out prior to its implementation.
• Right to data portability: You can retrieve the data you have provided to us in a structured, common, and machine-readable format, or request its direct transmission to a third party, if technically feasible.
• Right to object: You have the right to object to certain processing, provided that it does not conflict with the performance of a contract or a legal obligation.
• Right to restriction: You can request a temporary suspension of the use of your data while your requests for rectification, objection, or deletion are reviewed. During this period, your data will be retained but not used.
• Right to control the fate of your data.
 
Data after your death: You can establish guidelines regarding the future of your personal data after your death.
To learn more about your rights, you can visit the CNIL website: https://www.cnil.fr/fr/mes-demarches/les-droits-pour-maitriser-vos-donnees-personnelles
 
12- How to exercise your rights?
As the person concerned by the processing of your personal data, you have various rights.
These rights are not unlimited, however, and are exercised under certain conditions, in accordance with the GDPR and other applicable legislation, including Law No. 78-17 of January 6, 1978, on Information Technology and Civil Liberties. If you wish to exercise any of your rights, you can contact us at the following email address: [email protected]. When exercising your rights, you may be required to provide an identity document to ensure the security of the data concerned by the request.
We will respond to you, depending on the complexity of your request, within the time limits prescribed by Article 12.3 of the GDPR.
Filing a complaint with the CNIL:
If you are not satisfied with the controller's response to your request, or if you believe that the processing of your personal data does not comply with applicable regulations, you may file a complaint with the competent data protection supervisory authority.
The French Data Protection Authority (CNIL) is the data protection authority in France.
 
13- Revisions
Our business is evolving, and this document is subject to change accordingly. We encourage you to consult our website regularly to stay informed of the most recent changes. Please be assured that we will never significantly change our policies and practices in a way that would lessen the protection of customer information collected in the past without obtaining the consent of the individuals concerned.
 
14- Cookie Policy
The policy on the use of cookies by the site manager is the subject of a specific document.